Last updated: 10/02/2025
1. Introduction
Welcome to Fayed Holdings Ltd (“we”, “us”, or “our”).
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website https://fayedholdings.co.uk or communicate with us via email or forms.
By using our website, you agree to the terms of this Privacy Policy.
2. Who We Are
Fayed Holdings Ltd
Registered in the United Kingdom
Company Number: 12831871
Registered Office: 27 Old Gloucester Street London, United Kingdom, WC1N 3AX
Email: contact@fayedholdings.co.uk
We specialise in B2B sourcing and supply of fresh, frozen, and agricultural products for the UK and EU food sector.
3. Information We Collect
We may collect and process the following types of personal information:
- Contact details: such as your name, company name, email address, and phone number (via contact or newsletter forms).
- Business information: such as product enquiries, sourcing requests, and logistics details.
- Technical data: including IP address, browser type, operating system, and browsing behaviour via analytics tools (e.g., Google Analytics).
- Communication data: messages or correspondence you send us directly via forms or email.
4. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide sourcing or supply information.
- Manage business relationships and contracts.
- Send updates, newsletters, or product information (only if you opt in).
- Improve our website performance and user experience.
- Comply with legal obligations and prevent fraud.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
5. Legal Basis for Processing (UK GDPR)
We process personal data under the following lawful bases:
- Contract: to perform our obligations when you request our services.
- Consent: when you subscribe to our newsletter or marketing updates.
- Legitimate interest: to improve our business and maintain communication with clients.
- Legal obligation: when required to comply with UK law.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal or regulatory requirements.
Newsletter subscribers can unsubscribe at any time using the link provided in emails.
7. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or disclosure.
All data collected through our website is transmitted over secure HTTPS connections and stored securely.
8. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- The right to access your personal data.
- The right to correct or update inaccurate information.
- The right to request deletion of your personal data.
- The right to object to or restrict processing.
- The right to withdraw consent (for marketing).
To exercise these rights, contact us at info@fayedholdings.co.uk.
9. Cookies
Our website may use cookies and similar technologies to improve user experience and track website performance.
You can manage or disable cookies through your browser settings.
For more details, please review our Cookie Policy (coming soon).
10. Third-Party Services
We may use third-party tools such as:
- Google Analytics (for site performance tracking)
- Email marketing providers (for newsletter distribution)
These providers comply with data protection regulations and process data on our behalf under strict confidentiality.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
The most recent version will always be available on our website with the “Last updated” date at the top of the page.
12. Contact Us
For questions, requests, or complaints regarding this Privacy Policy, please contact us at:
📧 info@fayedholdings.co.uk
📍 Fayed Holdings Ltd, London, United Kingdom